Privacy Policy

1. Introduction

Homer Energy, LLC ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at homer-energy.com or use our energy consulting services.

Please read this Privacy Policy carefully. By using our website and services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

2. Information We Collect

2.1 Personal Information

When you contact us, request a quote, or use our services, we may collect the following personal information:

• Name: Your full name for identification and communication purposes.
• Email Address: To respond to your inquiries and send you service-related communications.
• Phone Number: To contact you regarding your service requests or consultations.
• Company Name: To understand your business context and provide appropriate services.
• Service Interests: Information about which of our energy services you are interested in.
• Message/Inquiry Details: Any additional information you provide when contacting us.

2.2 Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP Address: Your device's Internet Protocol address.
• Browser Type: The web browser you are using (e.g., Chrome, Firefox, Safari).
• Device Information: Type of device, operating system, and screen resolution.
• Usage Data: Pages visited, time spent on pages, and navigation patterns.
• Referrer Information: The website address you came from before visiting our site.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.
• Marketing Cookies: Used to track visitors across websites for advertising purposes.

You can manage your cookie preferences through our Cookie Consent Banner or by adjusting your browser settings. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Process your service requests and provide energy consulting services.
• Respond to your inquiries and provide customer support.
• Send you information related to your specific service requests.

3.2 Communication

• Send you updates about our services and company news (with your consent).
• Respond to your questions, comments, and feedback.
• Send you marketing communications (if you have opted in).

3.3 Website Improvement

• Analyze website usage to improve user experience.
• Identify and fix technical issues.
• Develop new features and services based on user feedback.

3.4 Legal Compliance

• Comply with applicable laws, regulations, and legal processes.
• Protect our rights, privacy, safety, and property.
• Enforce our Terms of Service and other agreements.

4. Who Has Access to Your Data

We take your privacy seriously and limit access to your personal information as follows:

4.1 Our Employees

Access to your personal information is restricted to employees who need it to perform their job functions. This includes customer service representatives, consultants, and technical staff involved in delivering your services.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf:

• FormSubmit: We use FormSubmit (formsubmit.co) to process contact form submissions. When you submit a form, your information is transmitted through their service to deliver your message to us.
• Analytics Providers: If you have consented to analytics cookies, we may share usage data with analytics service providers to help us understand website performance.
• Google Maps: If you interact with maps on our website, certain information may be processed by Google Maps.

Our service providers are contractually obligated to protect your information and use it only for the purposes we authorize.

4.3 Legal Authorities

We may disclose your information to legal authorities when required by law, such as in response to a valid subpoena, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Third-Party Services

Our website uses the following third-party services:

5.1 FormSubmit

We use FormSubmit (formsubmit.co) to process contact and lead forms. When you submit a form, your data is transmitted through FormSubmit's servers to our email. FormSubmit's privacy practices are governed by their own privacy policy. We do not store your form submissions on third-party servers beyond what is necessary for email delivery.

5.2 Google Maps

We may embed Google Maps on our website to display location information. Google Maps may collect data about your interactions with the map. Google's use of your data is governed by Google's Privacy Policy.

5.3 Analytics

If you have enabled analytics cookies, we may use analytics services to understand how visitors use our website. You can opt out of analytics cookies at any time through our Cookie Preferences or your browser settings.

We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing services you have requested.
• Responding to your inquiries and maintaining communication.
• Complying with legal obligations and resolving disputes.

When your information is no longer needed, we will securely delete or anonymize it. If you request deletion of your data, we will process your request in accordance with applicable laws, subject to certain exceptions.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you. To exercise this right, please contact us at support@homer-energy.com.

7.2 Right to Correct

You have the right to request correction of inaccurate or incomplete personal information. Please contact us to update your information.

7.3 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions. See Section 8 for instructions on how to request deletion.

7.4 Right to Opt-Out

You have the right to opt out of receiving marketing communications from us. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7.5 Right to Data Portability

You may have the right to receive your personal information in a structured, machine-readable format and transmit it to another service provider.

8. How to Delete Your Data

To request deletion of your personal information, please contact us using one of the following methods:

• Email: Send a deletion request to support@homer-energy.com with the subject line "Data Deletion Request."
• Phone: Call us at +1 6824322005 during business hours.
• Mail: Write to us at Homer Energy, LLC, 1790 30th St, Boulder, CO 80301.

Please include sufficient information to verify your identity and locate your records. We will process your request within 30 days and notify you of the outcome.

Please note that certain information may be retained for legal, regulatory, or legitimate business purposes, such as preventing fraud or complying with legal obligations.

9. Contact Information for Privacy Inquiries

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Update the "Last updated" date at the top of this policy.
• Notify you of material changes through our website or other appropriate means.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.